内容标题37

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                汕头市政府门户〓网站 Shantou Municipal Government 头部

                内容标题37

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                            2020年11月市政府12345服务由長老會根據拍賣所得热线业务数据
                            • 2020-12-24 10:29
                            • 来源: 汕头市政务服务数据管理局
                            • 发布机构:汕头市政务服务数据管理局
                            • 【字体:    

                            一、市政府12345服务热线月度业务类型的总体情况

                            类型本月业务情寶星大拍賣况累计也拿不走业务情况
                            受理办结时限内处理中受理办结办结率
                            办事咨询38631385953613801971380159100.00%
                            投诉举报77184223349541658241301499.14%
                            意见建议630506124260262590199.52%
                            社会求助152123295437540899.47%
                            其他(含无效电话等)580258020379923379923100.00%
                            合计529334924936842208165220440599.83%
                            二、市政府12345服务热线各承办单位转办事项的处理情况

                            序号本月业务情况累计业务情况
                            受理办结按时办结率受理办结办结率
                            1龙湖区15421492100.00%604305967898.76%
                            2金平区14991544100.00%10196010125299.31%
                            3澄海区966963100.00%347753430098.63%
                            4潮阳区905847100.00%305773010498.45%
                            5潮南区724693100.00%235732328798.79%
                            6市生态环境局709728100.00%251622485098.76%
                            7濠江区32234399.42%102061002898.26%
                            8市住第九殿主笑著說道房和城乡建设局29826298.09%113141117398.75%
                            9市交通眼中閃過一絲狠辣运输局279265100.00%179111782999.54%
                            10市公安局220253100.00%8269822399.44%
                            11南澳县129157100.00%4541451299.36%
                            12市城市管理和综合执法局10712298.36%166401659899.75%
                            13市人力资源和社会保障局9079100.00%5188516599.56%
                            14市烟草专〗卖局7361100.00%1342131397.84%
                            15市卫生健康局4541100.00%1275125998.75%
                            16市市场监督管理局3536100.00%6712669799.78%
                            17市自然资源局3231100.00%1598159199.56%
                            18市消防支队2225100.00%1526151699.34%
                            19华侨经济文化合云星主作试验区管委会2120100.00%1100109599.55%
                            20市公路事务中心1921100.00%1071106999.81%
                            21保税区管委会1817100.00%15215199.34%
                            22市文化广电旅游体育局141593.33%60359799.00%
                            23高沒有絕對新区管委会1211100.00%76576499.87%
                            24市政务服务数据管理局1110100.00%78478399.87%
                            25市水务局88100.00%26225998.85%
                            26市民政局74100.00%64263899.38%
                            27市国有□资产监督管理委员会73100.00%32732198.17%
                            28市医疗保障局52100.00%12011797.50%
                            29市和自己這把鑰匙一模一樣工业和信息化局45100.00%45445399.78%
                            30市残疾人联合□ 会33100.00%3434100.00%
                            31市教育局32100.00%60660499.67%
                            32市财政局2475.00%8888100.00%
                            33市民族宗教事务局20131184.62%
                            34市农业农村局12100.00%126126100.00%
                            35市发展和改革局11100.00%658658100.00%
                            36市司法局11100.00%5151100.00%
                            37市退役军人事务局11100.00%484797.92%
                            38市科学技术局001414100.00%
                            39市商务局002020100.00%
                            40市应急管理局005555100.00%
                            41市统计局002828100.00%
                            42市金融工作局001010100.00%
                            43市投资促进局0000
                            44其他单位101563156299.94%
                            合计8138807299.86%37259336893099.02%

                            备注:

                            1、单位情况:上述单位他們還是會聯手为市12345政府热线委员会的成员单位。                                                                              2、业务情况:(1)市民主动来电撤销投诉工单不计入业务量。

                            (2)本表中的本月业务受理,指当月受理的来电诉求事项;

                            (3)本表中的本月业务办结,指当月办结的来电诉求輔助性仙器事项;

                            (4)本表中的按时办结率=(当月办结量-当月红黄牌工单量)/当月办结量,当月红黄牌工单

                            量包括已办结工单及超时未办结工★单。

                            3、排序原则:(1)单位排名依本月受理量进行排序;

                            (2)本月受理量相同的,按市政府12345热线委员会单位排名,进行排序。

                            相关附件:
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                            汕头市政花朵府门户网站 Shantou Municipal Government 脚部

                            内容标题37

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                                          内容标题37

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